Swipe Right Loyalty Program
Terms & Conditions
Effective Date: April 15, 2026
These Loyalty Program Terms & Conditions (the "Terms") govern participation in the Swipe Right loyalty program (the "Program"), which is offered by Hoyt Family Vineyards ("Company," "we," "us," or "our"). By enrolling in or participating in the Program, you agree to these Terms.
The Program is intended for use in the United States and may be offered in connection with participating locations, websites, mobile applications, ecommerce services, or other Company-operated channels. Additional location-specific, promotional, or benefit-specific terms may apply to certain offers, rewards, or states.
1. Eligibility and Enrollment
The Program is open to legal residents of the United States who are at least eighteen (18) years old, or the age of majority in their state of residence, unless otherwise stated by Company in writing.
To enroll, you may be required to create an account and provide accurate, complete, and current information, including your name, email address, phone number, mailing address, and/or other identifying information. You are responsible for keeping your account information current.
The Company may refuse, suspend, or revoke enrollment if you provide false information, create multiple accounts for the same individual without authorization, or otherwise violate these Terms.
2. Program Overview
The Program allows eligible members to earn points, credits, status, benefits, promotional offers, discounts, or other rewards (collectively, "Rewards") through qualifying purchases, activities, referrals, promotions, or other actions designated by the Company.
Rewards, earning methods, redemption options, eligibility thresholds, and benefit structures may vary by brand, channel, location, product, service, campaign, or state.
Participation in the Program does not create any vested right in continued availability of any specific reward, benefit, point value, redemption rate, tier level, or program structure.
3. Member Accounts
Each participant may maintain only one (1) Program account unless the Company expressly permits otherwise. Your account is personal to you and may not be sold, assigned, transferred, shared, or used for commercial purposes.
You are responsible for all activity under your account and for maintaining the confidentiality of your login credentials. If you believe your account has been accessed without authorization, you must notify the Company promptly.
4. Earning Rewards
Members may earn Rewards only on qualifying transactions or qualifying activities identified by the Company. Unless expressly stated otherwise:
Taxes, tips, shipping charges, delivery fees, charitable donations, gift card purchases, alcohol, and excluded items may not qualify for earning.
Returned, refunded, disputed, cancelled, or fraudulent transactions are not eligible for earning and may result in reversal of previously credited Rewards.
Rewards may be subject to verification and may not appear in your account immediately.
The Company may impose minimum spend thresholds, earning caps, category exclusions, promotional windows, or other conditions.
The Company reserves the right to determine, in its sole but reasonable discretion, whether a transaction or activity qualifies for earning.
5. Reward Balances and No Cash Value
Except where required by law, points, credits, and similar Program balances:
have no cash value;
are not your property;
are non-transferable and non-assignable;
may not be purchased, sold, bartered, or exchanged;
may not be redeemed for cash, stored value, or cash equivalents unless expressly authorized by the Company.
The Company may round, adjust, correct, or reverse balances to address system errors, abuse, fraud, refunds, duplicate credits, or other discrepancies.
6. Redemption of Rewards
Rewards may be redeemed only in accordance with procedures, thresholds, availability limits, blackout dates, product exclusions, location restrictions, inventory limits, or other conditions established by the Company.
Rewards are subject to availability and may be substituted, discontinued, or modified at any time to the extent permitted by law. Rewards are void where prohibited.
Once redeemed, Rewards are final except as required by law or expressly approved by the Company.
7. Expiration, Forfeiture, and Inactivity
Unless otherwise prohibited by applicable law or otherwise stated in a specific offer, the Company may establish expiration dates, inactivity rules, redemption deadlines, or forfeiture policies for Rewards or accounts.
If the Company applies expiration or inactivity rules, those rules will be disclosed in the Program materials, your account area, or a related offer description. Certain states may restrict how expiration, fees, or similar limitations may apply to particular rewards, benefits, or stored-value instruments.
8. Promotional Offers and Bonus Campaigns
From time to time, the Company may offer limited-time promotions, bonus multipliers, referral campaigns, sweepstakes, contests, or similar opportunities in connection with the Program.
Such offers may be governed by separate official rules, disclosures, eligibility requirements, and deadlines. In the event of a conflict between these Terms and the specific terms of a promotion, the specific promotion terms will control for that promotion.
9. Tier Status and Benefits
If the Program includes tier levels, status classifications, or membership bands, qualification criteria may be based on spend, visit frequency, points accumulation, engagement, referrals, or other criteria determined by the Company.
Tier benefits are promotional benefits only and may be changed, replaced, or discontinued at any time, subject to applicable law. Tier qualification does not create a contractual right to any minimum duration or benefit level unless expressly stated otherwise.
10. Paid Memberships or Auto-Renewing Features
If the Program or any optional Program tier includes a paid membership, subscription, trial, or auto-renewing benefit, the applicable purchase flow, offer screen, or separate subscription terms will describe the fees, billing frequency, cancellation method, renewal terms, and any trial-to-paid conversion rules.
By purchasing a paid feature, you authorize the Company or its payment processor to charge the applicable payment method in accordance with the disclosed billing terms unless and until you cancel. You may cancel as described in the applicable subscription disclosures.
Any paid feature is subject to additional state-specific consumer protection laws, and those laws will apply where required.
11. Communications
By joining the Program, you consent to receive transactional communications relating to your account, including enrollment confirmations, balance updates, reward notices, redemption confirmations, expiration notices, service announcements, and changes to the Program.
If you separately opt in to marketing emails, texts, push notifications, or similar communications, those communications will be governed by the Company's privacy practices and applicable consent requirements. Consent to marketing communications is not required to participate in the Program unless expressly permitted by law.
12. Privacy
Participation in the Program may require the collection, use, sharing, and retention of personal information, transaction data, reward activity, location data, device information, and related account information. Such processing is governed by the Company's Privacy Policy, which is incorporated into these Terms by reference.
Depending on your state of residence, you may have privacy rights relating to access, correction, deletion, portability, opt-out rights, or appeal rights. Please review the Privacy Policy and any state-specific privacy notices for additional details.
13. Fraud, Abuse, and Prohibited Conduct
You may not abuse the Program or engage in conduct that undermines its integrity. Prohibited conduct includes, without limitation:
using false identities or creating duplicate accounts;
attempting to manipulate point accrual, referrals, redemptions, reviews, offers, or promotions;
reselling or trafficking in Rewards;
using automated means, bots, scripts, or scraping tools in connection with the Program;
engaging in fraudulent, deceptive, abusive, unlawful, or suspicious activity;
violating these Terms or any related promotion rules.
The Company may investigate suspected misconduct and may suspend or terminate accounts, reverse balances, cancel redemptions, or take other appropriate action where permitted by law.
14. Account Suspension and Termination
The Company may suspend, restrict, or terminate your participation in the Program if:
you violate these Terms;
you engage in fraud, abuse, or suspicious activity;
your account is inactive for an extended period, if disclosed as part of the Program rules;
the Program is discontinued; or
the Company is required to do so by law, court order, or regulatory obligation.
Upon termination, some or all unredeemed Rewards may be forfeited to the extent permitted by law.
15. Program Changes and Discontinuation
To the fullest extent permitted by law, the Company may modify, suspend, replace, or terminate the Program, in whole or in part, at any time. This includes the right to modify earning rules, redemption values, eligible channels, participating locations, benefit structures, tier criteria, or expiration policies.
Material changes may be communicated by posting updated Terms, updating Program materials, sending email notices, displaying notices in your account, or by other reasonable means.
16. Taxes
You are solely responsible for any federal, state, or local tax liability arising from participation in the Program, to the extent applicable. The Company may issue tax forms or collect additional information if required by law.
17. Disclaimers
The Program and all related benefits, features, websites, applications, and content are provided on an "as is" and "as available" basis, without warranties of any kind, except to the extent warranties cannot be disclaimed under applicable law.
The Company does not guarantee uninterrupted access, error-free operation, availability of any specific reward, or that all purchases or activities will be eligible for earning.
18. Limitation of Liability
To the fullest extent permitted by law, the Company and its affiliates, licensors, partners, officers, directors, employees, agents, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, goodwill, data, or business opportunities, arising out of or relating to the Program.
To the fullest extent permitted by law, the total aggregate liability of the Company for all claims arising out of or relating to the Program will not exceed the greater of: (a) the value of the unredeemed Rewards properly reflected in your account at the time of the event giving rise to the claim; or (b) ten U.S. dollars (US$10.00).
Some states do not allow certain limitations or exclusions of damages, so parts of this section may not apply to you.
19. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against claims, losses, liabilities, damages, judgments, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your misuse of the Program, your violation of these Terms, or your violation of any law or rights of a third party.
20. Governing Law and Dispute Resolution
Except where prohibited by applicable law or where state law requires otherwise, these Terms and any dispute arising out of or relating to the Program will be governed by the laws of the State of [STATE], without regard to its conflict of law principles.
Any dispute, claim, or controversy relating to the Program may, at the Company's election and where enforceable, be resolved through binding arbitration on an individual basis, rather than in court. If you intend to include an arbitration provision, class action waiver, jury trial waiver, venue clause, or small claims carve-out, those provisions should be added here and reviewed by counsel for enforceability in the relevant states.
If arbitration is not used or is found unenforceable, exclusive jurisdiction and venue shall lie in the state or federal courts located in [COUNTY, STATE], except where applicable law provides otherwise.
21. State-Specific Rights
These Terms are intended to be interpreted and enforced in compliance with applicable federal, state, and local laws. Certain states may provide additional rights or impose restrictions relating to loyalty programs, automatic renewals, privacy, notices, gift cards, stored value, consumer remedies, and limitations of liability.
If a provision of these Terms conflicts with mandatory law applicable to you, that law will control solely to the extent of the conflict, and the remaining Terms will remain in effect.
22. Accessibility
The Company is committed to providing an accessible Program experience. If you need these Terms or Program-related materials in an alternative format, or if you need assistance accessing your account or benefits, please contact us using the information below.
23. Contact Information
Questions about the Program or these Terms may be directed to:
Hoyt Family Vineyards
2015 Township Rd.
Paso Robles CA 93446
Email: nancy@hoytfamilyvineyards.com
Phone: (410) 487-2701
24. Entire Agreement
These Terms, together with the Privacy Policy and any applicable promotion rules, subscription terms, or offer-specific disclosures, constitute the entire agreement between you and the Company regarding the Program, except where a separate written agreement expressly governs.